Terms and Conditions

Before we start...when you decide to buy a product from us you will be redirected to Amazon.co.uk to complete the checkout of your chosen purchase on amazon.co.uk.  We advise that you read the Amazon.co.uk terms and conditions before purchasing your products.

To view the terms and conditions click here

Medical Shop is an online shop, if you have any queries or would like to get more information, feel free to contact us on 0800 731 6959, Monday to Friday, 9am to 5.30pm

medicalshop.co.uk abides by the terms and conditions set out by Amazon.co.uk



Your can browse our products on our website at medicalshop.co.uk.  Once you have decided to purchase a product, click on 'BUY NOW WITH AMAZON'  and you will be redirected to amazon.co.uk where you are then able to place the product in your Amazon basket and follow the Amazon checkout procedure.

For more information on how to order click here

Medical Shop is a UK Only service.


Payment for orders will be taken by Amazon.co.uk.  In order to purchase the product you have selected you will need to set up an Amazon.co.uk account and payment will be taken according to the payment method you have selected when you initially create your Amazon.co.uk account. Payment can be made via a range of debit or credit cards or by using an Amazon.co.uk gift voucher.

You do not have to set up a Medical Shop account as ALL our transactions are done via amazon.co.uk.

Amazon.co.uk offers you secure shopping on their website, to view the Amazon.co.uk security information and security guarantee click here



All prices are listed in GBP. "Our Price", as displayed, is inclusive of UK VAT at the appropriate rate at time of purchase.  UK VAT will be added to your purchase, regardless of the shipping delivery destination.



Once you have placed the order for your items on Amazon.co.uk you will be given an estimated date on which your order will be dispatched.  Amazon.co.uk aim to dispatch all items between 3 to 5 days of receiving your order. You will also receive an estimated delivery date which is calculated by  taking the estimated dispatch dates and adding the time it takes a package to travel from Amazon.co.uk to your destination address.  If you need your items more urgently you will be given the option of expedited shipping upon checkout on amazon.co.uk.

For more information on dispatch and delivery  click here



The delivery cost of your order is determined by Amazon.co.uk, in most cases you will have an option of various delivery rates including Free Delivery and expedited delivery.

You can choose your delivery cost and method when you checkout your order on Amazon.co.uk

 Medical Shop is a UK only service



You are able to cancel an order whilst it is still 'open', meaning it has not entered the dispatch process yet. 

To find out more on how to cancel an order click here



Amazon.co.uk trades in accordance with The Consumer Protection (Distance Selling Regulations) 2000. For more information on these regulations click here

Amazon.co.uk has a standard 30-day returns policy.  To find out how you can return a product and receive a refund click here



Customers dealing as consumers

Where a customer deals as a consumer as defined in section 12(1) of The Unfair Contract Terms Act 1977 (as amended) these terms and conditions are subject to the consumer's statutory rights.  The company shall in no way be entitled to exclude or limit such statutory rights.

To view more details on your statutory rights click here